Our priority is for our patients to receive the highest quality care. We recognise that you know your loved one better than us, so please work with us to ensure they are cared for in a safe, supportive and healing environment.
University Hospital Wishaw offers an person-centred approach to visiting, with open visiting available in our adult physical health wards.
Specialty areas such as Maternity, Mental Health and Paediatric wards may have visiting arrangements in place, so please check with those areas and agree a visiting plan with staff.
It is widely recognised that support from family and friends, in the form of hospital visits, is an integral part of any patient’s recovery and person-centred visiting allows more flexibility for relatives to visit their loved ones.
Hospitals and wards are busy clinical environments; and as well as spending time with family and friends, patients need privacy and time to rest.
There are many activities, such as ward rounds, drug rounds, assessment and treatment sessions (for example physiotherapy or occupational therapy sessions) which are time-critical and really important to your loved ones progress. We may ask you to wait outside the room or the ward during these times.
Visiting information and guidance is available in all wards; if you have any questions or requests please discuss them with the nurse in charge and we will work with you to ensure our patients receive the best care from us all.
Our adult physical health wards fully support “John’s Campaign” and there are no restrictions for relatives and carers who are visiting or caring for loved ones with Dementia.
Our mental health wards use the “Triangle of Care” which recognises carers as an important support for patients and encourages patients, families and staff to discuss supports required during admission including visiting arrangements.
We recognise the key role that relatives and carers have in helping us to plan and deliver personcentred, safe and effective care.
We are committed to improving the care provided for patients with Dementia and
have signed up to “John’s campaign”.
Relatives and carers will be welcomed and encouraged to be involved at every
point of care in the patient’s journey, from outpatients, to the theatre entrance; at tea
time and overnight; during periods of planned or emergency care; every day, every time.
Please speak to the nurse in charge if the person you care for needs you and you are able and willing to stay with them.
Welcome to University Hospital Wishaw
University Hospital Wishaw is a district general hospital with a 24-hour accident and emergency department. It has 626 inpatient beds. Contact Details:
University Hospital Wishaw
50 Netherton Street
Tel: 01698 361 100
- Lanarkshire's maternity unit, the second largest in Scotland, delivering 5500 babies each year (see a virtual tour of the unit here)
- Paediatric neonatal unit
- MRI scanner
- Elderly care and psychiatric day hospitals
- Emergency care unit containing an integrated accident and emergency unit with a 36-bed ward
- Director of Acute Services - Heather Knox
- Director of Hospital Services – Marion Mark
- Chief of Medical Services - Mr Hakim BenYounes
- Chief of Nursing Services - Gillian Corbett
- Divisional Nurse Director – Frances Dodd
Your Feedback - comments, concerns and complaints
NHS Lanarkshire is committed to improving the service it provides to patients and their families. We therefore want to hear from you about your experience. If you would like to tell us about this please visit our feedback page.